Learn The Basics
Understand it first. Then decide.
The questions below come up in nearly every first meeting. Read them at your own pace — there is no clock running.
- What does independent actually mean?
- We are not owned by, or exclusive to, a single provider. After listening to you and understanding exactly what you express as important to you, we compare across the market and help guide you to decide on the optimal plan available.
- How are you compensated?
- Our clients do NOT pay for ANY of our services or assistance. Our advisors are paid by the insurance carrier. The payments received are standardized by published Medicare rates for each state in which we are licensed.
- When should I review my plan?
- We conduct thorough plan reviews annually during the Annual Enrollment Period (AEP). In addition, when an individual has a desire for a plan change, we can help determine if a Special Enrollment Period (SEP) exists. We stay in contact throughout the year with monthly newsletters and our clients can reach out anytime for ongoing support and guidance throughout the year!
- What should I bring to a first meeting?
- In order to assist in finding an optimal plan for you, it is important that we conduct a thorough needs analysis. This would include recording things like your doctors, pharmacy preference, and prescriptions you take.
- Do you work with families remotely?
- Yes. We conduct fully compliant recorded phone or video meetings for individuals and families. We are happy to include adult children or caregivers on the call with the permission of the individual or with an authorized representative.